Michael Davis Opens Mouth and Inserts Foot; Renato Leaves Watchgeeks
June 9, 2011
WHILE it’s old news now, it is still funny that Invicta Technical Brand Manager Michael “Fuckin” Davis became so interested in the undelivered Renato tourbillons by posting the following missive on watchgeeks.net. Interesting when one considers that Invicta is planning on releasing their very own Chinese tourbillons. One has to wonder if Invicta is sourcing from the same Chinese source. Might Invicta actually be impacting the delivery of the Renato movements by paying to jump ahead of Renato? It’s interesting that Davis says that people should cancel their orders. When are those Invicta tourbillons slated for release?
“First off, I want to say that I am writing this message as the founder of WatchGeeks, one of the former owners of WatchGeeks and the current Administrator/Managing Director of WatchGeeks. My current position with Invicta has nothing to do with this post or this situation.
Let me re-cap the situation as I see it and know it:
#1. Daniel Mink offered for sale a tourbillon approximately 2 months ago. Based upon stories later concerning fine tuning the power reserve and now a glitch and glitches, one can only make the logical conclusion that he knew these watches were not ready to be shipped out. Since Daniel does not have his own production facilities, he certainly knew that he did not have them in his possession. At this time, no mention was made that this was an advance sale or that the watches were not ready for delivery or that there was anything amiss with the watches, glitches or otherwise. Credit cards were charged and money was taken from customers.
#2. A single watch was sent to Jim Skelton for promotion.
#3. When people begin to complain about delivery of their watches, Daniel indicated that 50 of them had been sent out already and that the remaining units were “coming soon”. It is often noted how odd it is that no one on WatchGeeks received one of these 50 pieces even though a large number of members ordered them.
#4. Around the same time as Item #3 above, Daniel indicated that what was happening with the watches was fining tuning the watches and in particular the power reserve on the watches.
#5. A voucher was sent out to those that ordered the watches as a bit of compensation to those that waited on the tourbillon and were experiencing the delays. Only problem is, the “fine print” included a stipulation that the use of the voucher would negate the ability of the holder of the voucher to cancel their tourbillon and get their money back.
#6. A member here posts that he spoke to Renato customer service at about the 4 week point and was told to expect another two months or so of delay on the delivery. A couple of other members then confirm this same timeline.
#7. At this point I contact Daniel directly to address the issue. He tells me that customer service never said this and that delivery of the watches was close. He was out of the country and it was late there. He told me that he would call me the next day and that an update would be going out on WatchGeeks.
#8. Daniel never did call me back. Or email me. Or communicate with me in any other way. He did make a post here a few days later indicating that the watches would be shipping to customers in approximately 2 weeks.
#9. It is now, as I write this, two weeks later and the watches have not shipped. An additional update has now been made indicating that there will now be additional weeks before delivery begins.
#10. In the update referenced in Item #9, references to “glitches” are now being made. A “glitch” is not tweaking the power reserve of the movement to get a longer reserve time. A glitch or glitches are problem(s) with the movement. Certainly not the excuse that was originally given as to the delay of the piece.
Bottom line, this is NOT acceptable behavior for someone using this site as a means to promote their site and the pieces they sell. We are now right at 2 months into a wait on these pieces. Only 150 were made. A competent watchmaker can build 3 to 4 tourbillons per day in a standard work day. I even went so far as to verify this with another vendor on this forum that has extensive experience building the exact same movement. Again, only 150 of these tourbillons were made. Do the math how many times a small team could assemble, disassemble and then reassemble these 150 watches.
If a member came on here and was selling watches and following the same steps as Renato, we would have banned them long ago. We have rules in place for our sales forum that prevents people from selling watches that they do not have and cannot send out as soon as the financial transaction is made. And we do not give members 2+ months to send the watches to the people that pay for them. Our rules (TOS) for the sales section of this forum are there to protect the sellers and the buyers. And while Renato did not sell their watches via our site, they did receive promotion via this site to facilitate their sales. I cannot help but feel that our sales TOS/rules apply at least in spirit to any vendor that comes here and uses this site to market their products.
It is my initial thought to ban Renato from this site. However, I don’t have the time to deal with this issue right now. I am on the eve of departing on a vacation combined with a birthday trip. It is my personal recommendation to those awaiting delivery of said tourbillon to cancel their order. While I may not be the biggest watch industry expert in the world, I have (of the course of two years in this industry) gained some level of expertise. I am completely and totally uncomfortable with this situation and how it is playing out. Something on many different levels is just flat out wrong. But, that is just my personal opinion. Officially, I will say that this issue needs to have a resolution by June 15th. If it has not been resolved, then Renato’s ongoing participation on this site is probably going to be gone. Again, we would not tolerate even the smallest part of the actions of Renato when applied to those using this site to sell watches. Whether handled incompetently or be it something else, this situation is just wrong on many, many different levels.
I know Renato has many loyal fans here. That is great. I became a fan of their brand and a customer of theirs shortly after they arrived at SNBC. At one point, I owned 30+ Renatos. For those that have been involved in the watch forums for a while now, they will remember that I was banned off of another watch site (where I had been an administrator) in large part due to my loyalty to Renato and speaking out on their behalf and defending them. And, I know Daniel and his partner personally. I have spent time with them in MN at SNBC as well as in FL. I do not take this decision lightly. But, I have to go with what I feel is right for this forum. No one is saying you can’t be a fan of their brand or their customer. But, if they wish to continue to participate here, then their actions must justify that ongoing participation. This tourbillon issue is not acceptable.
I will be in touch with you on a final resolution to this matter on or about June 15th.
Thank you for your time and for reading this very long post.”
Daniel Mink was made aware of the Invicta Technical Brand Manager’s comments and his response was:
“…it has been dealt with. You wont here from his dumb mouth again”
IN usual watchgeek fashion, the post is reported to have disappeared.
———-update 2:57 PM—————
It’s official; Renato is out at watchgeeks just like Skelton! Via watchlords.net:
“Renato Email sent this afternoon
It is my pleasure today to announce to you three major milestones in our history that we would like to notify you about.
1. Renato Watches is no longer part of WatchGeeks.net
Renato Watches is no longer part of the WatchGeeks.net forum. This was a mutual decision as Renato intends to launch it’s own forum http://www.renatogeeks.com in thirty days. On this site, our loyal fans will be able to openly & freely discuss any topics regarding Renato Watches as well as be privy to brand new up coming designs, sneak peeks and etc. These are all things that we were not able to do onwatchgeeks.net for various reasons. Our forum will feature many exciting sections including one where members can display and trade/sell watches to other members.
While Renato is no longer listed on watchgeeks.net and our new forum is being created. Please feel free on the meantime to contact me via email (email@example.com) or facebook (Danielmink) with any questions you may have.
2. The Renato Affiliate Program
Over the past seven years, many of you have purchased many of our timepieces and have built significant collections with them. In lieu of this, you have become our best advocate and testimonial. Therefore, in the coming week, we at Renato plan to launch the Renato Affiliate Program (RAP).
With this program you will be actually earn money by simply referring our timepieces to your friends, family and associates. From then on, you can earn up to 20% of every purchase they make! Details will be sent to you next week on how to join and start earning cash.
3. Live stream Renato Shows
In the coming months, Renato Watches will launch shows online featuring myself along with special surprise guests from the watch industry to launch brand new collections. These shows will be streamed online at http://www.shoprenato.com.
In honor of these special events mentioned above we have decided to increase our current voucher promo TU770 from 20 to 27% off currently listed prices. This will be in affect for just 48 hours and then it will go back to 20%….
Make sure to take advantage of this window of opportunity and save even more money.
If you have any questions, please free to reach out to me via email (Daniel@renatowatches.com) or via Facebook(Danielmink).
All the best,
Renato Watches, Inc.”
Watchgeeks is slowly starting to look like myspace circa 2007…